True, the term ‘digital transformation” is often used in relation to “IT transformation” or “business transformation” but even though they are closely related, the terms are distinctly different, notes Claus Mortensen, principal analyst at Ecosystm.
As he points out in a recent Ecosystm report on the topic, digital transformation may require IT transformation to do it right if the existing IT architecture cannot support it.
If you’ve ever been on call, you’ve probably experienced the pain of being woken up at 4 a.m., unactionable alerts, alerts going to the wrong team, and other unfortunate events. But, there’s an aspect of being on call that is less talked about, but even more ubiquitous – the cognitive load. “Cognitive load” has perhaps
Knowing your customer in the digital age Want to know more about your customers? About their demographics, personal choices, and preferable buying journey? Who do you think is the best source for such insights? You’re right. The customer. But, in a fast-paced world, it is almost impossible to extract all relevant information about a customer
Cloud computing is the anytime, anywhere delivery of IT services like compute, storage, networking, and application software over the internet to end-users. The underlying physical resources, as well as processes, are masked to the end-user, who accesses only the files and apps they want. Companies (usually) pay for only the cloud computing services they use,
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