IT operations in every company is now standing at the crossroad of opportunities and challenges corresponding to the huge influx of digital data. The smartest ITOPs management across major enterprises are no longer just dealing with data storage and processing, but they have already embraced data analytics as a service. With so many changes taking place at the same time, the ITOPs across companies are searching for a new effective model.
The demand for transforming businesses into a data-centric one is an all-time high. In fact, the smart enterprises of today are driven by data analytics and state of the art data solutions. A business without the ability to respond to the emerging challenges is likely to remain insignificant and inconsequential in the competitive landscape. That’s why it is upon the IT operations team to manage all processes and responsibilities in a streamlined and systematic manner to ensure maximum output involving minimum manpower and cost. This transformation of businesses towards more goal-centric and efficient work culture can only be possible by following practices that are already proven to be effective and useful.
In this respect, we must remember that the first building block of organizational transformation is the change in internal work culture and environment. Well, work culture and internal environment in IT companies do not just depend upon the management and boosting employee morale. It is also taken care of by a plethora of sophisticated technologies, tools and development approaches. For instance, the DevOps approach boasting of the agile development principles can actually make the process hyper-responsive and smarter in terms of quality output in record time.
Moreover, DevOps approach by facilitating streamlined and smooth collaboration among the developers, operations team, sales and support, and other mechanisms can actually ensure the more streamlined operation and delivery of the products. This is why, with the presence of the DevOps approach, the so-called perception about the machines and automation taking away human jobs become baseless concerns. The automation, streamlined development and operations are actually all set to create more success stories and corresponding opportunities. By taking care of repetitive tasks, the automation tools can actually make organizations smarter and smarter than ever before.
In most organizations ITOps was generally thought to have a standalone identity from other business departments. It is also true that for years the ITOps didn’t have to face the problems that were common with other departments in any organization. This was true more because while other departments used to be less equipped in terms of technology, ITOps has always been technologically advanced compared to other departments.
But as the digitization and forces of automation are increasingly making business departments and other administrative roles technologically more equipped than ever before, the differences are increasingly reducing. These days, ITOps are facing many problems and challenges that are common to other departments. ITOps are now facing similar issues faced by the customer support or sales departments.
Best practices and effective principles always help different business departments and job roles to deliver optimum output. Many of these best practices actually help to achieve optimum results using automation. Whether the enterprise leaders want to give more priority to the use of automation or collaborative business principles like DevOps approach, the following best practices and guidelines will help the enterprises to fine tune their IT operations and garner maximum output.
The above practices and principles remained as the time-honoured ones as they actually benefited countless future-focused organizations to boost reliability and agility. Without practicing knowledge and skills if the ITOps staff about using automation tools, the exercise of optimizing business process will be futile. That’s why, these best practices prove to be so important.