The need to know about the future is natural for humans. We always want to know what tomorrow is going to look like. This urge to predict the future exists when it comes to technologies as well, especially when the technology is as transformative as artificial intelligence. AI solutions are already becoming widespread across major industry domains and proving that they are indeed here to stay and rule. A technology that is changing so much in the present has the potential to change much more in the upcoming future.
Let’s take a look at the predictions for artificial intelligence programming in the year 2020.
1. Creation of More Job Opportunities in Key Sectors
Artificial intelligence is often associated with machines replacing humans, and as a result lesser jobs for people. But the truth is, even though AI may cause some jobs to be lost as a result of complete automation, it will more than compensate for these lost jobs by creating more new ones. In 2020, the focus will be more on using artificial intelligence programming in a capacity where it provides assistance to the human workers, serving like an extra set of hands for help and letting the humans take the lead in the actual execution of jobs.
The sectors that are most likely to experience the boost in job opportunities as a result of AI solutions being leveraged this way are public sector, healthcare, and education. In these sectors, there are monotonous tasks that can be better handled by AI solutions. But the need for unique value of human intelligence and knowledge would still exist. To accommodate this blend of human intelligence and machine intelligence, custom software development companies offering AI solutions would try and create solutions that help humans perform better in their job roles. Improving human efficiency and thus improving the industries’ overall functioning, the AI solutions would allow these industries to grow and touch new heights.
2. Entry Into the Social and Environmental Dynamics
The year 2020 will not just be about using artificial intelligence to enhance business productivity and generate more profits. This year will also be about using artificial intelligence to bring about serious societal and environmental changes for the better. AI has the power to make a real difference in lives. When this power is tapped into for attaining increased sustainability for our society as a whole, that’s when we can see the real change happening. Areas like agricultural technology and alternative energy are just some of the many areas where the impact of such a change will be seen.
3. Marketing Will Become Smarter and More Targeted
Automating certain steps in the customer’s buying cycle can be a great way for marketing to become smarter and more effective. Consider a scenario where the best course of actions is executed automatically when a potential customer is at a given stage of their buying cycle. Depending on how the customer behaves or responds via actions, there will be marketing programs that know the best ways to proceed next. Wouldn’t that be a more efficient strategy for acquiring customers quickly and easily? With AI solutions built with concentration on processing vast amounts of customer data and application of analysis methods like sentiment analysis and predictive analysis, such advanced style of marketing is achievable.
4. Higher Accuracy in Conversational Technology
If you feel that your virtual assistants are currently not doing well when it comes to interpreting your voice commands, queries, or messages, then you should be relieved to know that this wouldn’t be such a problem in 2020. Conversational technology is set to become a lot more accurate and precise by the year 2020. Don’t be surprised if you find this technology also incorporating some elements of emotional sensitivity to make our conversations with the virtual assistants more profound.
5. Assurance of More Transparency with AI
What artificial intelligence programming can accomplish when fed with data is astounding. But what’s more thought-provoking is how it accomplishes this. Data use is a sensitive issue today, which means it’s important for us to know how our AI solutions are making use of the data to arrive at decisions. This calls for the AI solutions to become more transparent for our understanding. So that not only the solutions can be more trusted and hence adopted by everyone, but also so that the algorithms being used can be analyzed for fairness. When we reach the year 2020, AI will no longer remain so obscure. It will become possible to understand the inner workings of artificial intelligence solutions. With artificial intelligence becoming less mysterious and more transparent, it’s possible for it to receive more acceptance in the businesses and industries that had been shying away from it up till now.
6. Better Customer Experiences in Retail Industry
The degree of personalization that’s available to online customers has been until now difficult to offer to the customers shopping at physical stores. Customers who shop online at a store regularly often receive benefits like special discounts and product recommendations based on their shopping history with the online store. Big retail stores are often unable to provide the same experience to their regular customers in their brick-and-mortar setting. This may change soon though. Artificial intelligence programming can be used to ensure great customer experiences even when the customers are shopping at physical retail stores.
Suffice to say, artificial intelligence will continue to be applied in new, creative ways in 2020. Every technology needs some time to penetrate our lives on a deeper level and begin delivering real benefits for us to enjoy. Artificial intelligence programming is one of those technologies that can make everyday life simpler in a remarkable way. It’s a technology that has the ability to make an impact not just for big enterprises, but even in the day-to-day lives of people. The year 2020 will be all about exploring the limitless opportunities afforded by AI solutions.