How Important is Robotic Process Automation in HR?

Danni White Danni White
August 21, 2019 AI & Machine Learning

When someone mentions HR, it immediately triggers thoughts of tons of paperwork, payroll management, benefits, and similar things. While those are pieces of HR, they are not the only things that the department is intended for. It merely seems that way because that is what takes up HR’s time. However, the department is intended for much greater purposes that automation can help it fulfill. RPA in HR can shift its focus from mundane and repetitive tasks to those that will make a big difference to the company.

Robotic process automation in HR

Adopting robotic process automation in HR is vital for organizations who hope to retain their employees. When HR no longer spends all of its time on files, reports, and so on, it actually has the ability to reach out to employees, provide ongoing training programs for employees who need and want them, pay attention to those employees who are truly making an effort in their positions, and boost the overall morale of the organization. This, in turn, leads to higher employee retention and increased productivity.

Following are six ways in which HR automation can play an important role in your organization.

Eases the Onboarding Process

Screening, hiring, and onboarding new employees take a tremendous amount of time and effort. That only increases as the company grow. HR automation can assist in the onboarding process and can handle all normal steps needed to keep employee records. This then allows the humans from the human resources department to spend time focusing on the employees behind the paperwork.

Reduces Errors in Computations and Compliance

Though nothing is perfect, machine calculations can usually be trusted more than human calculations. Automation in HR can reduce possible errors in computations. It can also double-check that all the records are compliant with the law to prevent any unnecessary legal fines for non-compliance.

Saves Time and Labor Costs

That old saying, “Time is money,” still holds true. The more simplified a job is, the less time an employee must spend on it. This either leaves time to work on more important tasks, or it simply reduces labor hours for the company, both of which are positive results.

Reduces Other Costs

Robotic process automation decreases the need for additional employees to fill the roles HR cannot get to, so companies save on hiring costs. Also, as it reduces the number of possible errors in calculations, it prevents many costly mistakes. This includes those heavy non-compliance fines as well as errors that might cause other legal repercussions.

Increases Job Satisfaction

A very important role in HR is helping to increase employee retention. With HR automation taking care of the mundane, there can be higher employee engagement. This engagement does not just help the employee feel like part of the team as opposed to simply a number to the company. It also has the potential to bring invaluable insights to the company about how satisfied employees are with their jobs and what could be better. These insights can lead to the creation of programs and training that can increase the level of job satisfaction in a company.

Increases Productivity

Quite often, hiring a new employee and getting them set up completely is not a quick process. A lot goes into hiring and onboarding, which does more than just take up HR’s time. It affects company productivity, in general. Robotic process automation can speed up the onboarding process by up to 90%, meaning HR, new employees, and their departments can become productive much more quickly.

Implementing robotic process automation in your organization’s human resources has many benefits and can play a very important role in improving your company. It is time to make a change in how much a company interacts with its employees as this engagement is becoming a bigger priority to them. If companies are not willing to make the necessary changes, they will likely see their own employees leave for other companies that make them feel valued.

Putting automation in HR to work is not as complicated as it may seem. Once you and your fellow leaders have agreed to use it, speak with your HR department about what tasks they feel should be automated. Then, choose the robotic automation tools you will use, and program them to handle your tasks.

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